The Beach Express has been a part of the Baldwin County community since our grand opening in June 2000. We have experienced changes in ownership, management staff, and multiple natural disasters in that time. Our goals, however, have remained the same: We aim to provide a quicker route to Pleasure Island with a big dose of welcoming hospitality!
Our toll attendants, service staff and supervisors are the heart of our business. Their big smiles and friendly attitudes have always been a key part of our vision. Being a toll attendant is a unique position! Every day they come to work ready to not only process tolls, but give visitors directions to their condos, suggestions on where to eat, and to answer any questions they can about the area. Our team also supports first responders and emergency services as needed in addition to traffic management and expedited passage for emergency vehicles. Our staff is often the first glimpse of paradise visitors see when coming for vacation. We appreciate our local customers! Seeing the same faces every day only enhances our sense of community and drive to provide every customer with a great experience.
Our customer service staff continually strives to provide the best service possible. They are experts on all things Alabama Freedom Pass related. From adding funds to accounts to helping set up mobile apps, these representatives reflect the dedication and expertise that helps our plaza run smoothly. If you have questions about our account programs, please reach out and ask! They love opening new accounts and helping people get where they are going faster.
If you are interested in working at the Beach Express and becoming part of our valuable team, we would like to hear from you! Email our office at bexoffice@beachexpress.com or give a call at 251-968-3415. You can even stop by our office located at 22867 Brown Lane, Orange Beach, AL 36561.